FAQs

How do I care for my jewelry?

Be gentle with your jewelry. A good rule of thumb is to put on your jewelry right before leaving the house (after you dress, finish your hair and makeup) and take it off right when you get home.

Direct contact with chemicals in hairspray, lotions, perfume and cosmetics is not recommended. Harsh jewelry cleansers or cloths with abrasive compounds can cause damage. We recommend using a polishing cloth to gently remove any oils or tarnish.

Water promotes oxidation, so we recommend removing your jewelry before you swim, shower, participate in sweat-inducing workouts, or any activity that water would come in contact with your jewelry.

Store in a pouch on its own or in a box.

What forms of payment do you take?

We accept all major credit cards, PayPal and GooglePay.

What is your shipping policy?

We offer free domestic shipping within the U.S. for all orders $150 and over. If expedited shipping is requested, that can be arranged for an additional fee (as determined by the shipping carrier). The customer is responsible for any fees associated with international shipping, including customs fees and duties. Orders are shipped from Colorado, USA as soon as possible after the order is placed, payment is received, and the order is processed. Please allow 2-4 business days for order processing. 

Do you accept returns?

We will accept any return or exchange as long as the item is in its original state and packaging within 30 days of purchase. Buyer pays for shipping. The jewelry must be unworn and in the same condition in which it was received. Please email us at tumble.hatch@gmail.com if you have any questions. 

Where materials do you use for your jewelry?

Our rocks come from all over the world, in its rough, original form. They are then hand-cut, tumbled and polished in our studio outside Denver, Colorado. We primarily work with agates, jaspers and crystals. Our rocks always showcase their natural colors and hues and are never dyed, nor are they ever factory-cut and will always retain a natural shape and form.

For chains, cords and findings, we use rich, Italian leather cord and .925 sterling silver chain and bails. We'll always note the country of origin in each product's description.

What is agate?

Agate is a rock consisting primarily of cryptocrystalline silica, chiefly chalcedony, alternating with micro-granular quartz. It is characterized by its fineness of grain and variety of color. Although agates may be found in various kinds of host rock, they are classically associated with volcanic rocks and can be common in certain metamorphic rocks.

Typical colors - Clear or milky white, white to grey, light blue, orange to red, black.

Do agates have healing properties?

Yes! Healing properties of agate: Love •  Abundance • Wealth • Good luck • Longevity •  Acceptance • Courage and strength • Protection, security and safety •  Balance • Harmony • Generosity • Appreciation of nature

Agate is an excellent stone for rebalancing and harmonizing body, mind and spirit. It cleanses and stabilizes the aura, eliminating and transforming negativity. Agate enhances mental function, improving concentration, perception and analytical abilities. It soothes and calms, healing inner anger or tension and creates a sense of security and safety.

What is jasper?

Jasper is an opaque variety of Chalcedony. Jasper is almost always multicolored, with unique color patterns and habits. The appeal of Jasper is its interesting color patterns and formations. Though it can be a solid color, it is most often mottled, spotted, ringed, or striped. Each Jasper has a unique color or pattern, lending this gemstone much variety. Jasper is an ancient gemstone, and is mentioned in the bible and other classical sources. 

Does jasper have healing properties?

Yes! Healing properties of Jasper: Relaxation • Contentment • Compassion • Nurturing • Consolation • Tranquility • Healing • Completion

Jasper is known as the "supreme nurturer". It sustains and supports through times of stress, and brings tranquility and wholeness. Jasper provides protection and absorbs negative energy. It balances yin and yang. Jasper clears electromagnetic and environmental pollution, including radiation. It encourages honesty with one's self. Provides courage to assertively tackle problems. Aids quick-thinking and promotes organizational abilities. Jasper stimulates the imagination and transforms ideas into action. Prolongs sexual pleasure. It supports during prolonged illness and re-energizes the body.